Privacy Policy

Last Updated: October 9, 2025

1. Introduction

Welcome to XeroGen Forge 2.0 ("we," "our," or "us"), operated by Xerophayze Art. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image generation platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase or subscribe to a plan
• Contact us for support
• Participate in community features

This information may include:

• Name and email address
• Username and password
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences

2.2 Usage Data

We automatically collect certain information when you use our Service, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring/exit pages
• Operating system and device identifiers

2.3 Generated Content

We store:

• AI-generated images you create
• Prompts and parameters used for generation
• Images you upload for editing or enhancement
• Your library and favorites

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service: Process your requests, generate images, and manage your account
• Process payments: Handle subscriptions and credit purchases
• Improve our Service: Analyze usage patterns and optimize performance
• Communicate with you: Send service updates, support responses, and promotional materials (with your consent)
• Ensure security: Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations: Respond to legal requests and enforce our terms
• Train and improve AI models: Use aggregated, anonymized data to enhance our AI capabilities

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf, including:

• Payment processors (Stripe, PayPal)
• Cloud hosting providers
• Analytics services (Google Analytics)
• Email service providers
• AI model providers (for image generation)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Public Content

Images you choose to share publicly in our gallery or community features will be visible to other users.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.

Generated images and content are retained according to your account settings and subscription plan.

6. Your Rights and Choices

6.1 Access and Correction

You can access and update your account information through your profile settings.

6.2 Data Deletion

You may request deletion of your account and personal data by contacting us at privacy@xerophayze.com.

6.3 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or updating your preferences in your account settings.

6.4 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent banner.

6.5 GDPR Rights (EU Users)

If you are in the European Economic Area, you have additional rights under GDPR, including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6.6 CCPA Rights (California Users)

California residents have the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Say no to the sale of personal information
• Access personal information
• Request deletion of personal information
• Equal service and price, even if you exercise your privacy rights

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

8. Children's Privacy

Our Service is not intended for users under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

13. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@xerophayze.com.

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